How do I track my order?
Once your order ships, you will receive a tracking email for each parcel shipped (remember, your order may be split into multiple parcels!). If you have a free My Hobbii account, you can also view your tracking details anytime in your profile under ‘My Orders’.
Trouble with tracking?
If your tracking link isn’t updating or you want to check local progress, you can paste your tracking number directly into your national courier’s tracking page:
- United States: USPS Tracking
- United Kingdom: Royal Mail Tracking
- Canada: Canada Post Tracking
- Express Shipping (Global): DHL Express Tracking
🛑 No updates yet? Try tracking your package via PostNord. Because our warehouse is in Denmark, all standard orders start their journey with PostNord before being handed over to your local country’s postal service.
Is your tracking stuck? If your parcel has not arrived within the estimated timeframe and there is absolutely no movement for 5 consecutive business days, please contact our customer service team. If anything looks fishy before then, don’t hesitate to reach out! 🐟
